my OPS bro bought 4pax OPS bros dinner @ punggol seafood at punggol settlement on 1.11.2018. ^^
HC used fave S$110 voucher for S$55, and top up S$45, so S$100..
food was quite ok=curry fish head, smoked duck all good, dongpo rou specially good..perfect texture, excellent flavours only the roast chicken below par and the signature tofu tasteless 👎🏼
service was actually ok, the usual.
but service philosophy problematic as they don’t allow us to dapao the dishes becos we use fave voucher..
made no sense as we spent above the S$110 vouchers, and it was not like 50% discounts off total bill..meaning we did not have to order above S$110 voucher value, and so anyhting above S$110 it should be for us to decide, especially the case if we should genuinely need to tapao.
so throwing away good food rather than let customer dapao????does not promote goodwill for the restaurant. i wouldn’t come back for this reason, when the food is ok but not special.
lala beehoon was good. tasty, a good dish to order.
the smoked duck breast was good!
french beans good too, simple dish done well…
curry fish head was good, and lots of vegetables.
not special as many places have very good curry fish head….
roast chicken was below par…breast was dry and tasteless..skin though was crispy and the tender parts tasted ok with the five-spice salt.
the dongporou 东坡肉 was top restaurant standard, better than silk @ sicc.
totally tender, perfectly cut and crystalline, 油而不腻, top class dish!
tofu was tasteless, quite poor dish…
dinner was S$155, so HC topped up S$45, and 4pax dinner was S$100 nett after dicounts.
so we had a bit of leftover food.
i think it was ridiculous and very bad customer service in denying us to tapao the leftover food. quite clearly everything was going to waste! sigh!
overall it was a good dinner hosted by HC.
& the defeatist service philosophy managed to cancel out all the goodwill on the food and the fave discounts.
anyway we OPS bros had a great time together. 🙂