J bought 3pax lunch @ the masses on beach road on 25.3.2021.^^
I came after delivering HCA Hospice Care lunch..
just before 12pm thereabout cannot find parking ended up parking at bugus junction & walked..
food was good
crab pietee just $3 for 3, good loads of sweet crabmeat..
we took the $29++pax set lunch, which include coffee or tea…
the CCCC crabmeat chorizo caviar confit lemon with lobster sauce looks stunning tasted just good ok
turns out the purple cabbage stood out more..tasted great & equally stunning looks..
I seldom take duck confit, did today & it was better than most..skin crispy and meat was moist and tender and tasty..some I had previously meat was sinewy and old…& quite surprisingly the horfun that came with it wokhae really good
YS’s chicken was good too, quite tender, though there was the end piece he started with which he said tough
for me, J’s claypot angus beef cheek was best of 3..tender & tasty.
chef dylan ong has a great philosophy 众 as 3 人 – himself, his team and customers…let see how the masses develops…
the worst ever service in any singapore restaurant!
& starting with the manager, so the service attitude and training of the few staff was really atrocious!
the food is mediocre about 3, and service is 0..
the manager was rude and unhelpful..
.we asked if there is a physical menu as some restaurants have both..he was dismissive and said restaurant no physical menu ..
we said we scan QR but not quite sure which is the brunch alacarte buffet menu..he was unhelpful to say the least..
not even basic cheery, attentive help one gets from every server at imperial treasure fine teochew ion orchard or even ah yat grandstand..actually from any restaurants we been to…
& the bad service attitude and lack of training pervades to the other younger servers..
the young guy who took our orders was impatient we asked simple help on how large the servings and dimsum pieces and how much we should order..& which are the popular dimsum..
these are really basic questions and assistance servers in almost all eating places we go to will answer cheerfully and even warm & enthusiastically but not here..
food wise dimsum was ok not bad just mediocre about ah yat & peach garden standard at 2 to 3times the prices ..these are places we tried but don’t eat dimsum at..
& no comparison at all with imperial treasure fine teochew ion orchard or crystal jade or paradise dynasty…
cooked food were worse than dimsum…
the 迷你佛跳墙 and abalones broccoli quite good are the 2 better dishes, still maybe just average…the Chinese style beef cubes a failure no comparison with silk restaurant at sicc island and assam fish & smoked duck salad mediocre.