Very Expensive Average Buffet @ The Line Shangri-la on 28Sep2016

cold appetizer station

cold appetizer station

went with my OPS primary school classmate for lunch at the line on 28.9.2016. ^^

the line is a new inclusion in amex lovedining, so we have 50% discounts for 2pax for the S$62pax buffet lunch.

this maybe the second time i came here. the first time probably like maybe 5yrs ago when there was also some 50% discounts. didn’t leave an impression then, didn’t leave an impression this time round too.

oysters

oysters

the cold appetizer station quite limited  oysters, mussels, clams, prawns.

oysters freshly shucked, sweet, plump but left a bit metallic taste on the palate.

oysters, mussels prawns

oysters, mussels prawns

prawns were good, like most buffets. mussels, clams can do without.

sashimi station

sashimi station

there’s only salmon, maguro (tuna) & tako (octopus) at the sashimi station.

sushi station

sushi station

& sushi no attraction for me, so i just took the atlantic surf clam & the reverse maki, ignored the scallop entrails & seaweed, no unagi sushi.

salmon & tako sashimi, atlantic surf clam sushi & reverse maki

salmon & tako sashimi, atlantic surf clam sushi & reverse maki

the salmon belly sashimi was very good though, very fresh, nice cut, sweet.

salmon & tako sashimi, atlantic surf clam sushi & reverse maki

salmon & tako sashimi, atlantic surf clam sushi & reverse maki

the sushi rice here quite good, tako so so la…

oysters & salmon belly

oysters & salmon belly

i had a second helping of oysters & salmon belly.

sushi, adegashi tofu, cha soba

sushi, adegashi tofu, cha soba

ebi sushi no attraction for me. adegashi tofu mediocre, cha soba poor.

roasted lamb dish

roasted lamb dish

the roasted lamb was tender & moist, should be quite good, but i forgot to get sauce & did not bother to go back for it, so taste quite bland.

baked salmon

baked salmon

baked salmon quite ok. took just tiny bits to try.

roasted lamb, grilled veg, baked salmon

roasted lamb, grilled veg, baked salmon

the grilled vegetables were good, reminded me of pontini eons ago.

dimsum dishes

dimsum dishes

har gao was good.

my friend took the siew mai. i tried abit. it was good.

i took the orange skin dumpling. this was quite poor not worth trying, skin was thick & fillings were not tasty.

satay

satay

satay was good. i took only 1 chicken satay.

satay & sambal seafood

satay & sambal seafood

tried the sambal seafood items.

sambal seafood,roasted lamb, grilled veg, baked salmon

sambal seafood,roasted lamb, grilled veg, baked salmon

buffet items

buffet items – friend’s photo

good tasty if robust dish. a competent dish quite ok if no other food.

indian dishes

indian dishes

indian station probably the best food.

dimsum & indian pamb dish

dimsum & indian lamb dish

marvellous indian lamb dish

marvellous indian lamb dish

lamb was especially good. very well marinated & properly chargrilled, very flavourful.

i took a bit of paneer (cottage cheese), always good, a prata with dahl & chicken curry.

roast duck, toast pork, char siew, poached chicken

roast duck, toast pork, char siew, poached chicken

the roast duck was poor, like an average hawker standard,

not even flavourful like chinatown stall or roast duck at joyful palace 怡乐坊, clementi coffeeshop stall,

and so no comparison with (a) canton paradise, (b) house of roasted duck or (c) tunglok signature etc….

laksa

laksa

laksa also poor. & too sweet.

prima laksa sauce standard or poorer.

popiah

popiah

popiah was good.

popiah

popiah

skin was good, thin, firm, not broken up. good chilli, nice wrapping & cutting (inconsistent, some i saw were quite poor). the trick is to ask for smaller amount of ingredients. then it will be manageable, neat & tidy.

cheese

cheese

cheese was ok not fantastic.

cheese

cheese

i had the brie, english blue stilton, nuts, jam/compotes, dried fruits.

cheese

cheese

small amounts. i like cheese, this nothing too great but i enjoyed it nonetheless.

nonya kueh

nonya kueh

i took only the lapis sagu.

dessert

dessert

ignore the cakes. my friend took the chocolate mousse. i tried a bit it was good.

fruits & nonya kueh

fruits & nonya kueh

& i had to try the choc lava cake.

choc lava cake

choc lava cake

very ordinary, nothing to look at, good chocolate taste, no much lava so not that exciting.

yogurt ice cream

yogurt ice cream

soft yogurt ice cream ok, not my favourite.

3 flavour ice cream

3 flavour ice cream

we had 3 flavours ofice cream, mango sherbert, sallted caramel (the best!!) & a pecan one.

cappuccino

cappuccino

& rounded off with a nice creamy cappuccino.

overall for me the buffet was quite mediocre, nothing that attracts me. likely even at 50% discounts=S$31++pax, i still would not be interested to come back.

& at S$62++pax for this food if no discounts, then it is to me overly expensive & not much meaning…

i guess that applies to most buffets for me.

i used to quite like equinox. but now the buffet like reduced 1/2 in size at the same price (S$59pax 50% discounts for 2pax).

the only attraction for equinox is it is a semi-buffet, meaning you order a fine dining main course dish.

here at the same, there is hardly any good standard main course except the indian station.

the point, 2 of us were saying, is that it is not that the standard of dishes here are poor, but they are mostly mediocre.

so if i rather go to eat good/top quality sashimi or pasta or roast duck or laksa or western main courses in small amount than to eat a lot of mediocre food here, & some poor ones like the roast duck & laksa.

not sure i would come back at all. if i do i will just do a bit oyster, sashimi, indian food, a bit dimsum, cheese & enjoyed the few i like.

c.h.e.f andy

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One thought on “Very Expensive Average Buffet @ The Line Shangri-la on 28Sep2016

  1. hi all,
    just visited Shangrila Hotel The Line Buffet last night….alas – what happened to them????used to be good with loads of people. yesterday’s capacity was barely filled up. service level deplorable (especially the sashimi uncle – goodness me. every request is returned with silence complete with a stern look and glare). what’s up with him! but he can be so chatty with his colleague. supposed ‘hot’ food were all mediocre warm. believe you me, even the hot beverages. lobster laksa was ‘sold out’ at 8.30pm. upon further asking, ‘suddenly’ more came up. but then, loads of people would have been told away. what more with tourists….really not a good impression to give of Singapore.
    i begin to observe more mid way through by ‘buffet ordeal’. honestly, most if not all counters are manned by interns or junior staff. no sight of any supervisors or managers. i don’t blame the interns or junior staff – they are new and learning. every thing starts with Top Down…whatever is happening or evolving within the Hotel, truly – it should be drop to such level and befall unto the customers.
    we are just normal visitors who goes to buffets every other month. we had visited The Line many times before but this visit really bring on a very bad experience. surely not something that we expect of Shangrila
    Come 10.00pm, when buffet closes – alas! you will see all chefs, staffs, supervisors, managers appearing. the reason – “their makan time” of the buffet. dont get me wrong – its perfectly fine, all humans need to eat. but that’s when i see all management personnel, that’s when i see all chatting and smiling and laughing. “where were all these basics of service during the almost 2.5 hrs that we were there”. then again, compliments have to be given to the 2 staffs at our zone. An Indian Gentleman & i reckon a Foreign Chinese Lady who were ever all smiles when clearing our table. none of this characteristics from across all buffet counters except the 2 and maybe the Italian Guy at the beef & pasta counter
    to the senior management of Shangrila, there is a difference btw doing a job and doing a great job! i am no one to tell you how to do your job but do visit Ritz Carlton’s buffet to know where i am coming from. we have been there many times too. a buffet outing there is indeed an experience. an experience of good food, great service and complete warmth in their senior staff walking around chatting with customers and going around counters to ensure that staffs, chefs, workers,etc does their job and do it well.
    fyi – i am not a social media participant, neither a blogger. i am 50 this year. had only written twice on social media in my lifetime. this is the 2nd time. every time when i host overseas clients n guests – The Line is always 1 of my recommendation and choice to bring them. I m writing this cause likely – last night will be my last.
    Have a good thought through – cause its rather sad to see Shangrila Buffet drop to such low standards!!!

    yours sincerely
    CK

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